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MUC - Sendling Foh

Studio Guide for FOH

Written by Zoë


1. Studio Essentials, Rules & Updates

Recent Updates:

  • More recent updates / news from this information will be shared in this section.

Studio Info:

  • Address: Implerstraße 24, 81371, München

  • Type: Indoor – RIDE

  • Max Capacity: 53

Connectivity & Facilities:

  • WiFi Name:

  • Facilities: Changing rooms, toilets, showers, water fountain etc.

  • WhatsApp Group: Join here

  • Walk-Through Video:

Studio Rules:

  • General Rules:

    • Plastic bottles, towels, unhygienic items, underwear/socks, food should go straight in the trash.

    • Make sure emergency exits are always clear and front door can be opened in case of emergency.


2. Access & Daily Operations

Key Safe – Main:

  • Address: Next to the Apotheke on the wall, left of the studio

  • Coordinates: 48.121263, 11.548280

  • Code: Find in the app

Key Safe – Emergency:

  • Address: Bike rack behind the U-bahn entry, in front of the Optik shop.

  • Coordinates: 48.121025, 11.548322

  • Code: Find in the app / request from coach support

Required Keys

They are all labelled accordingly.

At the front desk → Emergency locker keys

Opening Steps:

  • Turn on all the lights;

    • FOH

    • Changing Room Women

    • Changing Room Men.

  • Turn on AC (on the right, white monitor).

    • Press & hold power button until the screen lights up and the "on/off" button lights up.

    • Make sure AC is set to 21°C.

  • Turn on AV (on the left, black monitor).

    • Press & hold PRG (orange letters) to change modes, repeat it until you select Comfort+.

  • Connect to the JBL speaker.

  • Turn on iPads at front desk;

    • open the relevant workout.

  • Turn on TV.

    • remote found in FOH desk → turns on all TVs.

  • Prepare headphones, towels, straps for the first class.

  • Place BEAT81 sign outside.

  • Quick walkthrough of the studio → report if anything is not clean or tidy.

  • Check changing rooms for lost & found or missed items.

  • Check washing machine & dryer:

    • Remove wet towels from washer → dry in dryer.

    • Bring dried towels to front desk to be folded.

  • Check bikes are aligned and ready.

Closing Steps:

  • You will do the exact same as the end of the ride - in addition the following needs to be done.

    • Check if the laundry is done.

      • please do not put a washing cycle on if you are closing the studio overnight.

      • place wet towels into the dryer & turn on.

      • remove dry towels from the dryer & bring to the FOH desk.

    • Make sure headphones from previous ride are disinfected & put on charge.

    • Make sure shoes from previous ride are disinfected & placed back onto the shelves.

    • Make sure all 3 sets of mics + bodypacks are cleaned.

    • Turn off AC.

      • Press & hold power button until the screen display darkens.

    • Turn off AV.

      • Press & hold PRG (orange letters) until you select off.

    • Turn off all the lights.

    • Bring the BEAT81 sign inside.

    • Close the door behind you - double check the key is in the key safe before closing.

Troubleshooting:

  • General Support Page: Link

  • Unlocking lockers: FOH can unlock if customer forgot their PIN


3. Tech, Setup & Equipment

Lighting:

  • General Area: All common areas → switch behind FOH desk

  • Workout Area: Workout lights can be trolled by the switch at the FOH desk, LED bars used during workout can be controlled via light iPad on coach bike

Coach Station Setup:

Coach MacBook Code: beat81

iPads:

  • Workout iPad: BEAT264

  • Light iPad: BEAT262 (for Ride area lights)

  • FOH and Sign-up iPad:

Headphones:

  • Fresh towels are available at FOH desk, and you can find Headphones and shoes here:

  • Return station:

Straps & Sensors:

  • Sensor Pool Code: UN

Equipment Inventory:

  • RIDE bikes (53 max capacity)

  • Towels, headphones, shoes for customers

  • Storage Room: Contains additional equipment, dryers, Lost & Found box


4. Climate, Facilities & Amenities

Ventilation & AC

  • Ventilation Control: Behind FOH desk(the one on the left)

    Press & hold PRG (orange letters) to change modes, repeat it until you select the desired mode.

    • Eco Mode → lowest power

    • Comfort Mode → mid power

    • Comfort+ Mode → highest power

    • Off → when leaving the studio

  • Main AC: Press & hold power button until the screen lights up and the "on/off" button lights up.

Facilities:

  • Lost & Found Procedure: Items placed in Lost & Found box in storage room

  • Lockers & Customer Storage: Located at front desk and changing rooms

  • Water Access and Showers: Available in the changing rooms


5. Health, Safety & Emergencies

General Safety:

  • SOP Link or Guide:

First-Aid Kit:

  • Location: FOH desk

Emergency Exits:

  • Must remain clear at all times

  • Ensure front door is open in emergencies

Fire Safety:

  • Emergency plan & fire extinguishers available on-site soon


USC Check-in code:

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