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Booking a Workout

How to book, navigate waitlists and late arrivals

Written by Product

Topics Covered:
How to book a workout

How to book a workout


Got a BEAT81 membership?

After registering in the app:

  1. Browse our schedule

  2. Use filters to narrow down options or navigate with the calendar.

  3. Tap "Book" and complete the health details section (age, gender, height, and weight). This allows us to provide personalised feedback using our heart rate sensors.

  4. You’ll receive a confirmation email and see your booking on your app dashboard.

Note: Classes are limited in capacity and must be booked in advance.

Booking through BEAT81 partners

Check out the guide on how to book with our partners, depending on which one you have.


How does the waiting list work?

When a class is fully booked, you can join the waitlist. If a customer cancels and a spot becomes available, you will be notified and have the option to book that workout.

How to secure a spot from the waitlist?

Once a customer cancels, you will receive a push notification and an email to confirm your spot. Be quick - we send the notification to all customers on the wait list and it's first come, first served. System delays may sometimes cause the app to momentarily show an available spot that has already been booked. Acting promptly when you receive a notification is crucial to securing your spot.

What else can I do if I want to book a workout?

  • Wait for a free spot

  • Book a different workout that has a free spot

  • Plan ahead: Book your classes as early as possible to avoid waitlists

  • Monitor notifications: Keep an eye on your app notifications to respond quickly if a spot opens up

  • Be flexible: Consider alternative class times or locations if your preferred class is fully booked

Please note: Being waitlisted is not an actual booking and you can only join a workout if you have an actual booking. No charges apply for the waitlist spot. For safety and organizational reasons, BEAT81 does not allow participants to attend a class without a valid booking. Even if you show up and there appears to be an empty spot, you will not be permitted to join the class.


What Happens If I’m Late to a Class?

For safety and to respect other participants, late arrivals are not allowed once the class has started.

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