If you are unable to see available classes in the BEAT81 app, this is typically due to active search filters, such as those set for time, location, coach, or class type. This article provides a troubleshooting guide to help you resolve this issue.
Common Causes of Class Visibility Issues
Class listings may become hidden in the BEAT81 app if one or more of the following filters are active:
Time Filter: Narrow time ranges might exclude all available classes.
Location Filter: Classes outside the selected location won’t appear.
Coach or Trainer Filter: Classes not led by the chosen coach will be hidden.
Class Type Filter: Classes not matching the selected type will be excluded.
Active filters can persist even after an app update, impacting visibility unless manually adjusted.
How to Fix the Issue
Follow these steps to restore class visibility:
Access the Filters: Go to the class search or booking view in the app.
Turn Off or Reset Filters: - Clear all active filters, including time, location, coach, and class type. - Alternatively, use the reset option if available to restore default settings.
Refresh the App View: - Exit and reopen the class booking section, or refresh the app to apply the updated settings.
Performing these steps typically restores the full list of available workouts.
Additional Tips
Check After Updates: Occasionally, filters might be re-applied or modified after a BEAT81 app update. Clearing them ensures accuracy.
Avoid Narrow Time Ranges: When using time filters, ensure the range is wide enough to include multiple classes.
By following this troubleshooting guide, you should be able to resolve any issues with class visibility in the BEAT81 app and enjoy booking your desired workouts.